I was looking for a roommate and authorized 5.95 in charges. Then I looked at my credit card statement and found a charge of 29.95. I emailed them immediately and asked them to reverse the charge. However, they refused to and said that I had authorized it. I told them I was going to contact my credit card company if they didn't reverse the charge, which is what I am in the process of doing. Don't waste your time with this company - they'll screw you and they obviously realize that they are doing it because they are so unprofessional about it and have done it to many others.