We purchased a Runescape subscription card by Jagex Ltd. on Wednesday, Sept. 23, 2009 at the Gamestop in Denton, TX off of Loop 288. The pin was not scratched off until I got home that evening. I have tried several times, following the directions on the card and the website, to activate my subscription. I continue to recieve an error message from jagex telling me to contact them at [email protected]. This email doesn't even exist. I looked them up and found an alternated email at [email protected] that I sent an email to trying to find out why my activation card will not activate. They send back an email saying they received the email and to be patient, and that someone will respond to my email as soon as possible. It is Friday evening and I still have not gotten a response to this email regarding the problem with the card. Now I have no subscription and have wasted my money on something that Gamestop will not give a refund for.