Rush Card and Netspend Company has very bad service. At this time I would like to go further with a dispute. Such as opening a civil case. Reps never ask for security questions so no one fraudulant can get info on our accounts. Reps are very nasty and rude, have opened a dispute for unauthorized transactions and the do nothing about it. Says that it takes 60-90 days to receive the money even though a police report was made. They tell us there is nothing we can do about it . Why is that anyone can take our money so easily and there is nothing they can do about it. Can you guys at least investigate it and refund our money due to the lack of security with our info? I'm sone with this I need a professional attorney! Asap!
Another unsatisfied customer.