"Consumer Reviews on Companies, Products and Services"

RushMyPassport

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Category: Miscellaneous

Contact Information
Phildephia, Pennsylvania, United States

rushmypassport.com

RushMyPassport Reviews

SLMcDonald May 6, 2010
Did not provide promised refund
I realized on a day I was to leave on vacation that my passport had expired. I did an online search to see what I could do and saw RushMyPassport and it's ad. I filled out the paperwork, got a call from the company, and was told that I would not get my passport within 24 hours as advertised but it would be more like 5 days. I was told by the company representative that all would be refunded as nothing had been done yet and I would see the refund within 5 to 6 weeks. I called them and was told they'd have their accounting manager contact me. I waited a coupld of days and then called back. A message was left on my phone that I would not get a refund. I am reporting this company to the Better Business Bureau. They are running a scam so don't fall into the same trap I did!
August 6, 2008
lack of full refund
the website did not say you needed a destination
in order to obtain a passport thru them. I tried
to get out of the site, but they took my money. The next day customer service said that they would
send me a refund form. If you don't send this back
within 72 hours, they keep all the money. Luckily
I went to the library the next day. Once you fill
the form out you have to fax it to them. They
took $50 dollars from me. They said I filled out
many boxes. I SURE DID, TRYING TO GET OUT
OF THIS RIP OFF SITE!!! THEY ARE UNETHICAL.

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