I have been a client of SafeHome Security for over 10 years. As life throws curveballs I went through a divorce and needed to reduce my expenses. As it happened my contract came up for the security monitoring to end so I opted to do that and was met with a hard sell salesman who convinced me under duress to not cancel but keep a modified monitoring lowering the cost, and also said if I wanted I could cancel after a year...Well THAT was a lie and since I was stupid enough to not read the fine print I am screwed. Ten it gets better, I canceled my landline phone to save 30bucks without thinking about Safehome and now i have no means to be monitored. I Have tried to cancel in good faith to no means, even though I now rent out the house and they dont have a land line either I am still being harassed to pay for a service that they no longer can provide due to a contract that they hard sell...This company is a Joke!

Having switched to Vonage for VOIP service at home, I have discovered, 9 months into it, that Safe Home Security does not integrate with Vonage.

After being a customer of Safehome for more than 6 years, I hoped they would offer me some solution.

Instead, I was offered costly upgrades, and told that my contract had an automatic renewal policy in the fine print, and that I needed to inform them in writing 2 months prior to that automatic renewal.

Automatic renewals??? What kind of crap is that? They sent me a new contract to sign every year, but I paid a little more to be a month to month customer... NOW I am in a contract? If I block the automatic withdrawal from my bank they will report me to the credit companies..

THIS is how they treat a customer of almost seven years! I had hoped to work things out with them, but every conversation became more insulting!!!