I thought it might just be me. But, from the complaints I've read here, I now see that I'm not alone after having my own bad experience with Safeway Employees & Managers.

It's bad enough that Safeway has hired so many younger people lacking a sense of urgency regarding Customer Service, who seem put out every time they're interrupted by Customers needing assistance and/or have concerns. These new Employees & Managers now seem quick to get contentious with folks who aren't happy with shoddy service. What's worse, they seem to want to force situations to a point where they can order Customers out of the Store with threats of calling the Police. It's as though they're wanting to turn the Customer into the villain to cover up and/or negate their crappy treatment of the Customer.

To me, these young "unprofessionals" aren't just disrespecting the people who bring profit to Safeway, they're also disrespecting Law Enforcement by referring to them so frivolously. Seeing so many Safeway Employees & Managers acting this way tells me that Safeway isn't just allowing it, they're actually instructing their people to do it. I think it's going to end up biting Safeway in the butt, someday. Crying wolf so often usually results in attracting wolves.

What's even more unfortunate is that these young store workers think they've won when a Customer storms out of the Store. Not so. They think the authoritative approach was better/faster than taking the time to listen. Not so. Fremont is a small town. People don't forget (I sure won't).

Sure, the Safeway Employee/Manager may have a momentary edge because Customers are on Safeway turf. But, having that false sense of confidence/security, along with a slacker attitude, will only set them back in the end. Furthermore, it will cost Safeway another Customer.

I guess Safeway is now in the business of promoting adversity, instead of Community.

Me, I'm now going to Lucky, Raley's, anywhere but Safeway. And, I'm recommending to Family & Friends that they shop elsewhere, too. Some are doing just that.

Goodbye, Safeway.