Pay us your money and just go away. That's what one of their senior managers told me when I tried to settle my account with them. What a bunch of low life’s. I had to wait until the end of the month to pay them because that's when I got paid. I called Sallie Mae's toll free number on Saturday (866-812-4251) but the offices were closed. Call that Monday, and was told that I could not settle on our original agree terms because it was too late. Told them I tried to call but their offices were close (I have phone records to prove it). The manager (his name is Jeremy) said that’s not true and they were open. The number I should have called was 866-573-9891. How the “h*#%” was I supposed to know. It’s best that you STAY AWAY for this company. Something wrong with their business plan (I think that’s why the dept. of educations is taking over all their loans. The government has figured out that their incompetent).