I simply want to let people know that Sams Club does not stand behind promises that they make concerning warranty service and therefore I would suggest that if you need consumer electronics, buy it from Costco or from Best Buy.

I had spoke to a friend who had the same issue with his iPod Touch which he bought through Best Buy and he was told that the problem was not repairable and got the next generation iPod Touch as a replacement. The money making machine wouldn't even put pressure on the warranty company and told me if I wanted to take it further...I should go to Apple and see what they say. I've already spent way too much time on this which costs me money.

I know that my experience and the fact that I won't ever buy a Walmart or Sams Club product again won't have any bearing on their profits but maybe my taking time to post this complaint on this site will keep others from making the same stupid mistake of believing that this company cares about anything other than profit.