Noticed a defect on the inside of the frame surrounding the lcd tv, after numerous phonecalls an engineer from VISUAL FX turns up, no use, after 2 more visits the engineer comes back, leave a shoddy loan set covered in duct tape...takes the TV set away in a thin cotton sack, leans it against a car in the road while he unlocks his van!!
Try to get a straight answer from Samsung - no chance! no idea when TV's coming back, who's paying for it, NOTHING! The repair company contracted out by them are worse! Who know's when the TV will ever be coming back!