i believe i started having blue hippo, taking out payment, for the computer, and accessories, thu my bank acct., at that time, i think the year was in 2004, or 2005, but we can look it up in the bank files, i do not want the product, any more, i just want my money, with intres., that they own me after all of these year's, yes i been trying to call, etc. i just get get the run around, and i am real tired!!! please can someone help me a.s.a.p.???? you can contact me at: 1-434-799-5679, or 434-489-3562. thanks... today is aug. 25th, 2010.