Sir, It is very pathetic to note that colour TV purchased from Sansui company is under repairs; the same needs some small ICs to be changed; Videocon service centre is not giving a proper reply; they say that getting spares may be delayed for months together; U see the joke; even under warranty period, service centre can not supply spares; instead their option is to go in for new board or upgradation of present board with a heavy cost customer is fooled by these companies; when company can not supply spare ICs, company can give an open advt. stating that the company can not supply spare ICs instead authorise some other TV production company to supply spare ICs for their product. I am now in dilemma as to what to do. consumer becomes the scape goat for the problem which is not related to him
SVRaghavan