santa barbara tax products group

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Category: Business & Finances

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santa barbara tax products group Reviews

KKSC May 3, 2011

TAX REFUND

THE IRS DEPOSITED MY REFUND ON 4/25/2011. SBTPG (TPG) SAID TODAY 5/02/2011 THEY WILL BE SENDING MY REFUND BACK TO IRS AND I WOULD HAVE TO FILE AN AMENDED RETURN TO RECEIVE MY REFUND. I FEEL THAT THIS COMPANY IS GIVING TAXPAYER'S THE RUN AROUND. IF THEY HAVE HAD MY REFUND SINCE 04/25/2011 AND STILL HAS NOT RETURNED IT TO THE IRS THEN THIS MEANS THEY HAVE BEEN COLLECTING INTEREST FOR EXACTLY 1 WEEK AND THE REP WOULD NOT TELL ME WHEN THEY WERE GOING TO SEND IT BACK TO THE IRS. I HAVE FILED A FORMAL CLAIM WITH THE IRS AS OF 05/02/2011 STATING I STILL HAVE NOT RECEIVED MY REFUND.

GuyFromMD101 February 4, 2011

tax refund

Filed my taxes with turbo tax on the 9th of january so that when they accept it on the 15th/16th it would be good to go. IRS accepted an and since I wanted them to take out fees from my refund, it had to go through santa barbara group. They received the funds on the 28th, and for some reason that monday which was 3 days later, said it was rejected. I remember putting the correct information as far as routing and account number, but whatever. They required me to fax my driver license and my social security card... whatever... did that immediately on monday. I called back tuesday and said my funds are now on the release list. I called be multiple times everyday... the same bullshit... "its on the release list and it will take 1-2 business days. I kept calling my bank, nothing pending. It is now friday evening, and every day since tuesday they say it should be there tomorrow. Now they are saying it should be there monday. I've talked to probably every CSR there and multiple supervisors, many who didnt even seem like they wanted to get on the phone. I will never use turbotax again. I did my g/f's taxes using h&r block on monday, she received her funds today... STAY AWAY FROM TURBOTAX AND SANTA BARBARA TAX PRODUCTS GROUP! idiotic CSR's and useless ...