We ordered the CD to review the material at our leisure, and followed the return policy instructions as stated at time of call, and on invoice. The merchandise was returned to the vendor, and was signed for. I have the POD on file. After almost 2 months, I am still waiting on my refund, even though I followed all the guidelines, and allowed the adequate refund timeline to have my account credited. As of today nothing has been returned. How does a company like this remain in business? And how many mroe complaints need to be documented before someone steps in to stop these people from soliciting a product that wasnt of tehir own creation, but a marked-up re-sale of other's ideas?