SIR, MY SCORPIO VEHICLE COVERED ONLY 31000KMS. NOW AIR CONDITIONING SYSTEM IS NOT FUNCTIONING. ON CONTACT TO THE SERVICE CENTRE TV SUNDARAM IYENGAR & SONS LTD, MARADU, KERALA-682304, THE PROBLEM FOUND WAS LEAKAGE IN A/C CONDENSER. THE SERVICE CENTRE DENIED TO REPLACE THE PART BY SAYING THE PURCHASE DATE WAS 30.04.2008 AND NO WARRANTY. BUT WHILE PURCHASING THE VEHICLE, ON THE VERY NEXT DAY THE VEHICLE RETURNED TO THE SERVICE CENTRE FOR THE PROBLEM OF NON COOLING. THE SERVICE CENTRE HAD THE RECORDS. IN SUBSEQUENT SERVICES, THE PROBLEM RAISED TO THE SERVICE ENGINEERS. THEY REMARKED NO COMPLAINTS BUT THEY FILLED THE AC GAS. NOW THE VEHICLE IS NOT HAVING FUNCTIONING AIR CONDITIONING . COVERING ONLY 30, 000KMS AND EVEN PROVIDED WITH A NEW SCORPIO VEHICLE WITH PROBLEM MAKING AIR CONDITIONING SYSTEM, WHAT IS THE REASON FOR NON REPLACEMENT OF AC CONDENSER. I HUMBLY REQUEST YOU TO CONSIDER MY CASE SYMPATHETICALLY ON BEHALF OF THE COMPANY MANAGEMENT.
SAJU ABRAHAM, CHENAKOTTU HOUSE, THIRUVANIYOOR PO, ERNAKULAM, KERAL, S.INDIA, SCORPIO VEHICLE NO. KL-40A 9882