BOUGHT CORNER SUITE FROM THEM AND THE CUSHIONS JUST SANK WITHIN 24 HOURS OF HAVING THE SOFA . THEY ARE NOT THE SAME QUALITY AS THE SHOW SUITE. I TOLD THEM THIS AND EVEN OFFERED TO SWAP OVER THE CUSHIONS AS THEY WERE CONVINCED THEY WERE THE SAME, BUT SURPRISE SURPRISE, I COULDN'T DO THAT. THE JOKE OF AN UPHOLSTERER THEY SENT OUT WAS NO USE SO I GOT ONE OF MY OWN AND HE CONFIRMED THAT MY CUSHIONS WERE ACTING AS IF THEY WERE A YEAR OLD AND NOT, BY THAT TIME 4 WEEKS. I HAVE DONE THE 3 LETTERS, 14 DAY THING AND HAVE NOW CONTACTED BBC WATCHDOG AND I'M NOW GIVING THAT A WEEK BEFORE I TAKE LEGAL ACTION