Purchased Kenmore Elite Oasis Washer in April 2007. It is now Jan 08 and I cannot get the washer to work. I purchased Service Contract for washer at Sears and have called in that it is not working. Sears cannot get a service repair person to my home for at least a week. No one seems to want to help with this repair even though we purchased the contract.

Received Alywin Lewis's at Sear's mail address but did not receive an e-mail address. His mail address is: 333 Beverly Road, Hoffman Estate, IL 60179.