Cityfone sent me a phone. I thought because it was Sears, it was reliable. I read their rules. I did not want the phone and phoned Cityfone and cancelled their service. I sent the phone back the same day. Now they are trying to charge me $4.86 to my Sears account. I phoned Cityfone, today (talked to Danielle). I phoned Sears who transferred me to their Finance office (Carol at J.P. Chase). I refuse to pay for something I didn't want in the first place and if this is charged to my Sears account without my permission, I will cancel all dealings with Sears. I have been a special customer since 1966 but no one's fool. Catherine