If you need home renovations, stay away from Sears Home Central !!
In fact, stay away from Sears altogether.

June 20, 2002, 25-year roof shingles and attic vents installed by Sears Home Central. They installed the ventilation improperly, causing premature deterioration of shingles, also water infiltration as a result of ice dams. I had requested that they make sure there was proper ventilation at the time of contract.

I called Sears rep within days of installation to express concern about the placement of Maxi Vent. Even an old woman knows it should be as high as possible, near the ridge. It is half way down the roof. The rep, Ken Campbell, looked from the ground, on one side, and said it was good enough. Against my better judgment, all I could do was hope for the best.

That summer, I noticed excessive falling off of granules from shingles.

July 11, 2009, I noticed shingles becoming bare, curling and breaking. I called Sears Home Central to report this. (1-800-220-5635) It took several calls before someone got back to me.

July 31, Marc Page from Sears inspects roof. Without hesitation, he informs me that ventilation was not properly installed, that this was causing the problem and it was Sears' fault. He said Sears would fix the ventilation and replace the shingles at no cost to me.

Afterward, I visit Maxi Vent website and found, according to their very clear instructions, that indeed the ventilation was all wrong.

Since that time, Sears has flatly refused to fix anything.

This is the most deplorable and shameful performance I have seen in my life. STAY AWAY FROM SEARS !!!