I purchased a pool table on 9/16/2010 from sears online. My scheduled delivery date was 10/1. when i did not get an e-mail with the tracking number i called customer service. I was given the 3rd party vender phone number and told that i need to call them, because they have my table and was hung up on. I called again another day and spoke to Veronica a supervisor who said she would call me back and never did. I called again and spoke to yet another supervisor Laura who did call me and e-mail me back but with no progress other than they contacted the vender and are waiting for a call back from them. I am so disgusted with this whole thing. Where is the customer servise? Are you telling me that NO one at sears can find out why this has not gone out to me yet or get it done? After being a
sears customer since the 1980's i've never been so disappointed with them. It is just awful that no one seems to want to go abouve and beyond to figure out what is going on with this order. The order # is 164495591

Baspatti