I Mary S. Little called on Saturday May o7, 2011, and schelued an appointment to have mother's day pictures taken. I was given the time slots that was available, I chose 5:00pm. The staff person called me to confirm my appointment and the number of people that would be included in this package. At 3:00pm she advised me that I needed to be on time. My hubsand and I arrived at 4:40pm. We sat there until 5:30pm, then the photographer told me that sha had a 3:00pm appointment that didn't show until 3:30pm. She took that client eventho she was late and threw her off schedule. That was not fair