I went into sears in Montgomery Ala Feb. 9 2009 and exchanged a diehard portable power 1150A. I also returned a 1/2" pull bar craftsman and had no trouble. I brought it home and put it in my shop. Later on i got it out of the box and pluged it up to charge it to find that it was charged but it would not jump any thing off. So i pluged it up left it for about 24 hours notthing its got a switch on the frount that you can mash to see how much power it has again nothing. I called Greenville Sears and told them this same storey They told me to call Sears in Montgomery. And get them to call them and they would exchange it for me . I called Montgomery and i told them that i didnt come to montgomery much and i was trying to get it repaced in Greenville He ask me did i have my receipt itold him i didnt know. Well i couldnt find it but did find where they had gave me a 20% off coupon. So he told me that if i didnt have my receipt that it could not be exchanged. He told me that they dont keep up with exchanges are as he said out the door items. now i didnt have a receipt when i returned the other one. I have been doing bisness with sears for years all my tools lawntractor some of my home furnishing. I think this is b------t My name is Michael Smith 9082 steiner store road Honoraville, ala 36042 334-227-4630 now i want to be able to go to Greenville Ala sears to replace my new diehard portable power 1150A that is no good THANKIS