What can I do about this, who are these fraudsters, they are thieves. rip off merchants, how is it possible for who ever this is to access my bank account and just take money like this, this is my money and therefore it is mine to say how I spend it, it is not for some jumped up thief to help themselves to something I have not given my permission to them to do they have no right, I want a full refund of this money, also an explanation as to why it was taken and an apology for the theft.