I, Gary Koekoek, accidentally overpaid my membership, and after I talked to a supervisor, it was agreed that he would give me a refund in the form of a $100 gas card. To get hold of a supervisor is next to impossible. This settlement was made on August 11, 2008. The supervisor told me that it will take 7 - 10 days to receive said card. It is now almost October. Every time I call this company, the person answering the phone tells me that the card is on its way. I have not received the card yet.

Previously I had read on the internet that Cheap Chip does not give refunds, at least that was the complaint.