I ordered 2 Santa Letters to be sent to my grandchildren for Christmas. I do this every year but I have used different company's before. I ordered on the 5th of December plenty of time for the Letters to be sent. I paid $19.00 for them!!

They never arrived until the 26th. which is too late to give to the children. To make things worse the kids both asked where are the Santa Letters? They are 4.5 and 7 years.

I feel I should be compensated somehow, but they are on Vacation!!