we called this company for tv sevice for our 42 inch plasma tv they set up a appt to come out they came looked at it said it could be fix they will order the part they said it will take up to 1 week to come back it was a couple weeks we had to call them because my husband had pd 300.00 and they had not called or came to repair it. So finally someone came to fix it they took tv apart to find out it was the wrong part.So we waited some more weeks finally came back to fix took tv apart put new ordered part in tv is still doing the same thing now the tv is acting worse that it did before we put the part in it. We called the company they said they would call or come back.We have not heard from them since. we would like a refund or for them to fix what they did.