sewingpatterns.com
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Category: Websites
Contact Information
2518 Lincoln Blvd, Marina del Rey, California, United States
Phone number: 818-539-0327 But it it's
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sewingpatterns.com Reviews
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Michael
June 13, 2009
Lousy customer service
This company is a total scam - anything you order from them is a DEMO - especially the patterns on CD. You aren't able to print, alter, or enter your own information.
Also, the CD says that there are 35 patterns on it - a lie - there are less than 10 and you can't print any of them out, so what is the point?
If you leave a bad review on their site, they delete it and they refuse to answer their email, nor do they have a phone number.
"Margret" the founder is on several "starting your own business" blogs talking about how easy and how much "fun" her company is. She is a SCAM artist.
STAY AS FAR away from sewpatterns.com as possible.
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Julie Burnsides
June 10, 2009
Item not received, no response to emails
I ordered and paid on May 22nd for one pattern that I needed in a decent amount of time. With shipping, it came to almost $12. For that price I could have gone to a store and purchased it, but I thought it would be more convenient if it just came to me in a couple of days.
It has now been 3 weeks and they have yet to respond to my emails or send my pattern. I am giving them one week to respond to this complaint or the email I sent them today and then I am opening a dispute with Paypal. DO NOT DO BUSINESS WITH THIS COMPANY!!
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fiercekttn
December 9, 2008
no item and no response
I ordered from them 2 weeks ago. I sent 3 emails and they have not responded to any. I checked out their address and there's an electronics store there. Do not buy from these guys, it's a scam!
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October 23, 2008
Order never processed, no customer service response
This company is supposed to be the US distributor for Burda patterns. I placed an order through Burda's website for several printed patterns. The confirmation email stated the order would be fulfilled through SewingPatterns.com, that they would email me with an order total that included shipping, and that inquiries regarding the order should be directed to [email protected]. Since I placed the order on 10/14, I have received nothing further. Sewingpatterns.com does not provide a phone number on their website, but I was able to find a valid one via a little web-sleuthing.
I have emailed [email protected] three times, and left 2 voice mail messages with absolutely no response. Thankfully my credit card has yet to be charged so I'm not out any money (yet), but I'm disappointed at the complete lack of responsiveness and the inability to find out what's happening with my "potential" order. |
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October 7, 2008
Extremely slow shipping, negligent customer service
I ordered 2 patterns from this online store 16 (!!!) days ago, and my order is still in their warehouse.
After waiting one week, I e-mailed them to check what is wrong with my order and why it has not been shipped yet. Got a reply that "one of your patterns is back-ordered, so your order will be shipped next week as soon as it will be available". (Please note, they didn't mentioned that this item is back-ordered on their web-site, neither did they e-mailed me to inform about the delay.) OK, I decided to wait until "next week". But nothing really happened "next week". Moreover, I e-mailed them asking about the update concerning my order and no one answered. So not only their customer department doesn't have a phone, it also can choose not to answer customer's e-mails, which is a sign of pure negligence.
So, after waiting for 16 days, I'm now canceling my order with them.
Do not order from them, the prices are lower by a few bucks, but you will wait for months literally for your order to arrive.
One more thing, there are a lot of nice words about their service in the testimonials part of their web site from "real people". After dealing with sewingpatterns.com, I doubt those real people exist.
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October 3, 2008
Wrong Order/no Response
Please Read! I wish I would have checked out this company prior to ordering anything. I ordered an item, paid for priority shipping, and received the wrong item. I emailed them 4 times with no response. They don't even provide a phone number. Now I know why, they would get too many complaints on their horrible service!!! Stay away from these people!!!
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September 18, 2008
no product received
I ordered one pattern, they actually sent a bizrate survey and no pattern!!! The customer service is ONLY by email, which they never answer. Stick to ebay for deals on sewing patterns, stay clear of this web site.
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