I bought this steam iron and I am very unhappy with it. I just called the company and they cannot do anything about it. They are blaming my ironing board. It is unsafe and dangerous. When it is upright, it easily tips over and falls. I have had the iron for 10 months and I am more upset because it fell on the floor when I accidentally hit my ironing board last week. This is the second time it has fallen on the floor while it was heated. I cannot return to the retailer because I have had the iron too long. I know I should have returned the iron from the beginning, but it is now apparent that is unsafe.