I thought that Shell was the best automotive company. I was totally wrong. It is the worst I have ever come across. The Shell Service Station is the worst in Orange, CA. I regret going there. My friend warned me about the place but I was in an emergency situation and had no other choice but to go there. Please, please do not go there even if you have an emergency.

I wasted my money and time going there. Dealing with Shell is not difficult it is impossible. There were a lot of customers there that day and all I could think of was how do these people bear with the horrible service. The manager that helped me was a real jerk. I never met anyone like him before and pray that I don't. He was rude and made me feel like I knew nothing. I was sold a lot of stuff I did not need but had no idea what it was. I got to know that after I went home and my husband told me about it.