I purchased jewelry from 2 different jewelry stores in Cozumel Mexico. When we left port and on the ship I had the gemologist look at the jewelry and she confirmed it was fake. We reported this via phone to our bank to hold payment and they did not. I was able to return the one purchase to the one store but the other more expensive sent the item back. The stores deal with false store names, addresses, phone numbers, fax numbers. When we got home we reported to all concerned. This was March 2009. I am still working with the Mexican authorities. I am getting no where with PROFECO the consumer protection authorities. It is difficult dealing with these people. Talk about a run around with phone numbers and people who speak little English.