Bad service and attitude, when a BRAND NEW PAIR OF HIGH HEALS gets damaged in the first hour of wearing it, now its said that its neglegance on the customer's side, my lawyers are busy with the case, but i need more details for the suit to go to court. Shoe City has, in two days, not come back to me...after a phone call and an e-mail. I PREFER TEKKIE TOWN...BETTER QUALITY SHOES AND EXCELLENT SERVICE!!!