I was trying to order a package of Canon EOS 40D camera from Shop Digital Direct recently. First, it was really hard to speak with someone over the phone. Even I got a chance, and then I was put on hold for more than 20 min. One man from the store tried to sell me more expensive package or add more staffs which I don't need, and told me that the product I asked for was not in a US version. If I need one of American version, I need to pay $299 more! Such a "game" and lie! After I side that I can use non-US version of the product, then I got an answer "we don't have that one you asked for"!!! Looking at all these lies, the only purpose was not to serve customers, but try to get more money from you. - This was my bad shopping experience with Shop Digital Direct. I hope that you don't become another victim.