Flowers were ordered online from FTD and Bloomsflowers. As you enter your email (so you can get a receipt/record confirmation) and put in your credit/debit card (you think just paying for the flowers & delivery), they claim you have signed up for a membership and charge you every month until you finally catch it and have to call to discontinue the "membership" of course w/no refund of your unauthorized charges. Total scam --if you see Bloomsflowers it is the same thing. You can have many. Shame on FTD. We thought it was a reputable company. I will never order flowers online again ever! From anyone. And shame on the attorney generals who allow this to go on & on.