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ShoppersDrug Mart

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Category: Lifestyle

Contact Information
Westgate Mall, Ottawa, Ontario, Canada

ShoppersDrug Mart Reviews

Mic Gagne September 16, 2010
Rude customer service
Simple situation - Pharmacy staff member takes job frustration on me. Yells at me because they are understaffed and dont have time to fill my prescriptions.
I complained on the survey, called the customer service line and reported problem to a pharmacist at the store.
Everyone is very sorry - if it happens again call them.
I decided to move my business and end collecting optimum points for airmiles.
No one person is regretfull that they lost my business. I thought I would try again to make my point, but customer service really cant figure out the issue.

No customer retention policy or department exists.

I did all my food shopping there -

Mic Gagne

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