I transported my goods from Johannesburg to Cape Town using the Shosoloza Meyl train service in June 2007. n the process they lost my television set. On my arrival in Cape Town I was very disappointed & filed a claim. The claim was authorised for payout, but I am still waiting, 27 months later for the money to be reimbursed .

After all the inconvenience they have caused my the least they could do was communicate why it is taking so long as I was informed that the payout was authorised. I was in contact with Flora Tjale who works at transnet & she just ignores all my request for feedback wrt the claim payout.

I am now in a position where I dont know what to do anymore!!

So as a warning to all passengers who is thinking of transporting goods via the train, I just wanted to make you aware of this.