I have paid the amount of Rs:510 for the 1 month unlimited 64 KPS to my cable operator on the 14 September 2006, however my account has not beem renewed yet, I have contantly contacting my cable operator for the same, My cable operator will not pick up the call most of the times, when i do speak with him i am informed that the account has been renewed but it is not, also i have been contacting the customer service to activate it from their side but i get a respond that this has been esclated, I have called customer service for more than 10 times, also the customer service advisor are not at all help full, they just listen and gives the same response, also when i requested to speak to manager on 04/10/2006 at around 9:15 PM, i was kept on hold for 20 mins and then call was disconnected by the advisor, Also during the late night for eg; 12AM - 9AM none of the supervisor are available on the floor as they only work during working hours.