I purchased a Simmons Beautyrest king mattress. We have called several many times over the past 2 yrs and they will not do anything about there mattress we purchased from Appels in Brookings oregon and paid alot of money . We in fact keep getting the run around and they give us numbers that are not in service or a number in a diffferent state and the manufacture keeps informing us that we have to go back to the store we purchased it at. They are now in fact going out of business after we have went into the store many times trying to get this ataken care of ..so we are trying to see if you can help us exchange this for a different mattress, it has a 10 yr. warrenty, and alot of good that does us now.. thank you Traci Rangel