After waiting 2 months after being gaurenteed the product in 2- 5 weeks and calling and wanting to cancel the order because we had yet to recive the product, and we had no credit problems so they had already released our loan for the product we never got them!! I had to call and seek counsel in order to get our rodcut. Now that we have it they SUCK, the handles are all lose, the bottom of the pans are ugly and to cook in them are a pain. SUCH A SCAM AND SO NOT WORTH THE MONEY!!! I have had beeter quality from Walmart and that is saying a lot since I am not a big fan of Walmart!! Do not buy any Product from Simplicty gourmet unless it is the shears that is all I recommend!!!