I was scammed as well, obviously but I have been calling them EVERY day as they deducted $298.00 from my account in July and I immediately called them to tell them this was UNAUTHORIZED and they would search it and get back to me, NEVER DID. I have called numerous times and yes get a message saying please hold, hold for a little bit then they come back on and say leave a message, you leave one and never receive that phone call back. I have even been given a Ref# for my refund but again here it is 3 months later I do not have my refund. I have called once again Monday and was told that my check was in the mail but in fact it was not because I have not recieved it!!! I called today again because I was told yesterday that someone would call me, NEVER DID. So today spoke with another person about this and they want to call me back once again...I want to talk to a supervisor about this so as of 5 today and I don't hear from them once again, I will call and call and call until I get results. This is unfair to people that are not wealthy as others. We struggle daily and this is the treatment we get from companies as this.