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nina d.
June 26, 2011
FREE emails and membership
The site claims that it is TOTALLY free to use-to check emails, send flirts, IMs. When you go to respond with emails a window pops up to send money. ALL of the sites are like that - ZOOSK, Match.com. All you can do is look at pictures and send winks. I will NOT be sending my money to those people after hearing the stories of how they mess up people's credit/bank cards. that is fraudulent advertising. FREE is just that FREE !
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Cathyann Untener
May 22, 2011
Automatic charges
I had an account with Singlesnet.com in July 2010.After two weeks I canceled since I met someone on the website we are still dating.They sent me an email saying I would be canceled at the end of the month.I used Paypal to pay my one month membership fee.In August I find out I was not canceled paypal is still deducting a monthly charge.I contacted paypal they were very helpfull with steps to cancel and file dispute with singlesnet.com.Per telephone call with two employees at singlesnet.com(IN India)I was told I did not follow procedure and could not revieve a refund.It is not just the money but the princible here.They ripped me off.I want to file with the Better Business Bureau.Please help me with any follow up info.
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Lynelle Nowlin
May 6, 2011
Arbitrarily Removing Appropriate Profile
On two seperate occassions I edited my written profile as a result of a person who would not correspond with me because she was convinced that I am a female.I used that information as a catalyst to edit then re-edit my profile.I did two on 5-5-2011 and I did a final one on 5-6-2011.I am not computer literate and I do not type well or very fast and each of those profiles took me over an hour to edit and rewrite.By their own rules there was absolutely nothing in those profiles that were indecent, offensive or inappropriate.They simply removed them arbitrarily with no explanation. I am livid and a disatisfied customer at this point and demand an explanation and I want them to restore the most recent profile.
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Julie Knight
April 8, 2011
can't access website
can't access website
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thomas211
March 19, 2011
taking money out of my account without my request
I joined singlesnets.com, which is a dating service on 2/17/2011 for the 1 month price of $28.80, now, on 03/19/2011 I notice singlesnet has billed me again, as if I were joining anew, which I am not doing so. I do not want anymore money removed from my account.
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stlmel
January 27, 2011
unauthorized payment
I was a member of Singlenet.com. I paid for 1 month of service back in May or June of 2010. Today I checked my bank account and there was a pending payment for 26.60 from Singlesnet.com. I went to their website and put in my e-mail and it said it was not found, (this is because I canceled their services last summer). ALSO in November o f 2010 I got a new debit card, with a new card number. I called the bank and they said that service had used that number. What I don't understand is how they got that number when I canceled their services months before I received the card. I tried calling their number but it was after 5 pm. I will be calling first thing in the morning.
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JAMES CINQUEGRANA
January 6, 2011
cant get on site
every time i try to get on this site singlesnet.com all i get is GATEWAY TIME OUY ? why do i want to take time out for if i wanted to take time out i take a nap ha ha ha JIM .
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lookingforlove755
December 14, 2010
can't get in to my ad.said someone is using my email address and passwords
I have tried to reach this company by phone, but the number listed is'nt a working number.I would like for them to tell me why someone else is using my name and email adress and password I have had to put a different ads on due to the fact they are letting other persons use my information. I have wanted to speak with someone about this problem but to no avail it's still the same bull shit each and every time. I would like for them to combine all of the ads I had to put on their system into only one but I know thats impossible because you can't get a hold of nobody to talk with. so I want my ads deleted.
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cougartonyusa
November 27, 2010
Fraud
I signed up with Singlesnet.com for one month. I set my account up as a one month NO ROLLOVER account. I emailed Singlesnet at the same time I signed up to tell them I was only there for one month. Without my knoweldge or permission, they notified PayPal that I had a rolling account and PayPal allowed two more months of subscription fees to be taken. I contacted PayPal and Singlesnet. Although PayPal is at fault for allowing auto-billing I never authorized, they tried to help me recover the $53.20 Singlesnet.com owed me. Singlesnet has promised to refund the full amount on three occasions. They finally did refund half the amount because I had the PayPal rep on the phone. They still owe me $26.60. I want my $26.60 returned.
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michael rowley
November 9, 2010
charged for service on at least 2 mos.
I was charged $24.95 for at least aug. and sept if not more and never received access to the sight and gave them the #s that wre on my billing statement and still never was put online or had my money refunded.This has been going on since at least june of this year.The numbers on my account were 000000017214...and 28282550. I sent these numbers to singlesnet.com to no [email protected] |
