SingTel Mio Reviews
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unhappy MIO user
September 5, 2010
Losuy Internet connectivity
The connectivity for MIO is very poor and it kept dropping. Because the home phone line is now IP line, it cannot be used, too. And cannot surf the net because the connectivity is now... The connectivity is poor and to made the matter worst, you can't even get thru thee MIO customer care. The call centre selections are badly designed and one has to waste a lot of time listening through and still can't find a right selection. and even if you finally select an option, drilling down to another level, you realised that there is no right option again... very frustrating... then you decide to try for an option and hoping someone would come to the line to help but the line got cutted off...
For Singtel, Singapore major telco... this is really a shame... very lousy service. Shame to our national, too...
very frustrated user.
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sharemypain
August 13, 2010
Application for Mio
Incredible. This online application asks for a floor and unit number as mandatory, in Singapore this is only applicable to condominiums, if you live in a house such information is not available. I enter 0 0 and an error is displayed. If incorrect address information is entered, then bills will be sent to the wrong address. It then asks for a home and office telephone number. I don't have either of these.
Finally - a support telephone number which is out of date. Incredible.
Well done SingTel
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