NOTHING is worth the grief XM radio subjects its customers to. XM has a very creative billing procedure. You'll get random bills for a variety of packages you don't want in time increments that don't make sense. Their billing statements are obtuse and purposefully obfuscatory. Last year I had to have my credit card company handle the dispute. Here's my advice. Buy an iPod and get your own podcasts and music. You'll be listening to what you want and in the end it will be less expensive and less of an aggravation. Unfortunately, you won't get XM to listen to you unless you scream at the poor "customer service" representative -- if you can get one to answer the phone. (They have their own definition of service that I'm not familiar with. It involves abusing and annoying the customer.) I've just reached my limit of patience and cancelled my account. Some more advice: if you want to cancel your account, do not use the word "cancel" with the service rep! You'll be put on hold or they'll just drop your call. Tell them you have a billing question. Get referred to someone in billing and then demand cancellation. Good luck. You've entered the abyss. Lasciate ogne speranza, voi ch'intrate. The 666 in the phone number should have been a clue.