I had bought a ticket for my ticket for travel to France. The price wasn't bad but it was no bargain either. British Air had requirements about his checking in etc, which he followed but the BA website would not let him indicating that he had to do that at the airport. He used his passport in Portland, Oregon for checking in with United, security, etc. and it was accepted along the way with no comments about the passport. While checking in at British Air, he was not admitted passage, saying (1) he hadn't checked in online and (2) his passport was not good. SKY AUCTION simply threw up their hands and said "Hey all sales are final""we are not responsible for British Air" (read Black's law dictionary and the definitions of agent). CITI CARD was also in on this and refused to dispute the charge. I will never use another auction site, British Air or Citi card. All should be ashamed of themselves.