in 2008 we purchased a kings down mattress i believe cost somewhere in the $2, 000 bracket we complained about the sides of the bed that when you sit/sleep in it pushes/impresses (not correct wording I dont think) downward they did replace the new bed with another new bed but because of some misunderstandings about the finances the old one was returned to us we still have the problem and had someone from bedcheck come out to the house and from what i understand we are a1/4 of an inch shy of what they consider defective now why should i accept his comment as exact a quarter of an inch could be manuevered by a fingertip what can i do i am willing to purchase another mattress by sleepys but one that does not have my 83 year old husband sliding down during the nite and practically sliding to floor when he sits on the edge thank you for your comments i do not have a phot and am illiterate in attachments etc on computer sorry