MY COMPLAINT IS WITH THESE CUSTOMERS ON THIS SITE. YOU ALL INSIST ON BLAMING THE STORE FOR ALL THESE ISSUES.YOU USE OLD BOXSPRINGS, NON-SUPPORTIVE FRAMES, AND DAMAGE(STAIN AND TEAR) YOUR MATTRESSES AND THEN BLAME THE STORE FOR IT! TAKE SOME RESPONSIBILITY FOR YOUR ACTIONS. THE STORE IS NOT THE ONE WHO WARRANTIES YOUR BED PURCHASES! THESE WARRANTIES ARE PROVIDED BY THE MANUFACTURES ON THE BED YOU BOUGHT AND THEY ARE THE ONES WHO ACTUALLY MAKE THE RULES.CHECK OUT YOUR WARRANTY CARDS THAT COME WITH YOUR BEDS SOMETIME TO REALIZE THE TRUTH. STOP THE BLAME GAME!!!