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Jazzcat
July 13, 2011
Prado electronic cigarettes
Ok I too got duped by smoke freely.com/Prado electronic cigatettes, I answered the add for the free trial s&h 14.95. Nowhere on the website did it say anything about charges down the road and or that I must return if not satisfied blah, blah blah. Well I just found out they charged my card 149.90 and I called the company spoke with Megan and she was reading off this bogus disclosure fine pring that I supposedly agreed to, NOT! Then she said I would be charged 60.00/month for refills!! I insisted that this be canceled immediately and she gave me a confirmation code. I would have never agreed to something like this, I demanded to speak to a supervisor, she put me on hold then said her supervisor was busy with another call and she said her supervisor authorized a refund of 70.00, I said this does not satisfy me I want to be fully refunded (especially since the product is lousy). She rattled off another confirmation code for the 70.00 to which I responded that they will hear from my lawyer. I called my credit card co and they really couldn't do anything because the disclosure that appears on their website (NOW) fully states their intentions. They instructed me to contact the BBB and to get any evidence I could against them and get it back to them (credit company) for my dispute.
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