The same thing happened to me. I was charged $60 for a $14 dollar product. What can I do?

I attempted to place an online order and it took me to an new window where you had to place an additonal order for pads, I exited out of the site, call smoothaway and they stated the order did not go there. 2 months later I recd a charge on my debit card, called smoothway spoke to someone who couldnt speak english, told me she would stop the order and give refund, 2 days later the charge was done again, call smoothaway spoke to customer service who told me the order had not shipped and I could stop it and get refund, he transferred me to someone else who stated it had shipped that day, request to speak to Sup and advised me the same thing, recd the package in the mail, Refused it...now 7days later smoothaway is telling me they have not recd my package back, I will continue to call 3 times a day until this matter is resolved, they took me for 58.94