i had tried to download avg onto my computer, when i saw this website offering 9 pounds a yr, which wasn't stated that they would take 35.00 out of my account, they is no number for them or anything for them apart from e mailing them but they are not replying to what i am writing to them, i think there a con cos i haven't had any of whats stated of what i'd get, i've written to them to ask for my money back but they only send a message of an agreement and i have not filled one in, but i do want my money back as i'm not getting what i've paid for.