My husband and I used the drive through to order two drinks (1 large vanilla coke & 1 small slushy drink). We ordered and drove around; there was one car in front of us so we were sitting with a plain view through the glass door entrance/exit into the drive-up area of the building.

I watched as a lady inside put our two drinks down on the counter top then she set another large drink in front of our drinks. Well, the fellow that was manning the drive-up window was waiting for food to come up and he picked up both the large cups right as the lady came back and was holding them up as if asking who the drinks goes to.

Well, needless to say he had picked up our large drink and another large drink and now the cups/contents were mixed up so the lady took the lid off of one to smell it than handed it over to the fellow to take a swallow in order to figure out which was which.

Now, I'm no lip reader but it was very clear what their conversation was and what they did to figure out their mistake of mixing the cups/drinks up. I sat there and watched this take place, frozen in horror that they would actually do a taste test on a customers drink.

I got out of the car ( I am not afraid to speak my mind), opened that glass door and told them I saw what they did with the drink and that I didn't want it or the other one and I would be reporting them. The guy's mouth just hung and the woman was looking at me with a frown but they knew they were busted.

I will never eat at or be a patron of this restaurant again and this experience has made me think twice about eating out at all. Our 4 year old daughter would have been drinking out of that cup and we all know some of the diseases we can catch from others through saliva. This is truly frightening!

Sonics has a value menu where the items on it are only $1. I went during Happy Hour (2-4) and ordered lunch. The girl at the drive thru speaker was rude. I couldn't understand what she said so when I asked her to repeat, she all but yelled me "Order when you're ready!" So I ordered a medium cherry slushie, small tots (which are supposed to be $1) and a small popcorn chicken. The total was a little bit higher than I would have expected it to be. When I got to the window, she handed me the slushie, then my bag and rudely told me to "have a nice day". She made a face when I asked her for ketchup and barbeque sauce since there were none in the bag. When I checked the receipt, she had overcharged me for the tots.

I went to pick up lunch (ON MY BREAK) for myself and another girls at work! I got there and waited in the drivethrough forever, there were only 2 cars in front of me and 4 cars at stalls...NOT TOO BUSY FOR LUNCH TIME!!!I even waited at the speaker in the drive thru for 6 min before someone answered me. Then they got the drink wrong I gave it back to them and they handed me the right one (NO APOLOGY) then I get all the way back to work and figure out they left out one of the burgers had to go all the way back there get it get and gave them the old food so I could have hot food. All in all it took me 45 min and the drive is only 5 min.. less than 2 miles. To top it off when the carhop gave me all the food after they corrected it... she said "sorry but honestly it is the cooks fault". OK anyone in customer service know that was the stupidest thing to say. Learn how to take responsibility and not BLAME others!!! I WILL NEVER EAT THERE AGAIN!

We went 2 Sonic in Locust Grove, Oklahoma. Phone # is 918-479-3347 / Date: 19 Dec. 08 at 15:57/ Stall:17 /
operator 2 /TKT: 0291.0 / Shift: C ? Carhop: Korey L Ref/Seq # 170498// When we received our 0rder, every bit of it was burnt. We were so upset that we threw the food away!!! I want a refund back from that order; which is $9.86. Thank u 4 ur time Please respond with a solution...

Dated 12-07-08



Dear District or Corporate Office


Serious Compliant Regarding Sonic Drive In located on 1100 Blalock Rd, Houston Texas 77055 there number (713) 467-6699


You have and employee that works at that location that lives in address 1111 Blalock Rd Apartment #310 Houston Texas 77055 I do not know her name, .she is a Hispanic women that lives near me, all you have to do to find out who she is, .. ask for employee file to match the address.

I like to report a theft that has been going on for sometime. She was bragging about making a lot of money from work in Sonic when the Manger is not there. She buys here own bread and meat and get her co-worker that cooks & prepare the food for cash buyers only. They keep 100% of the money in there pocket. The cook also lives in the same complexs and is in on the scam. These folks have been also doing worse things then that (selling drugs in the parking-lot) in know that for sure!!! she has several men that live with her, ...I have seen her husband talking about the best way to make money is to put the drugs inside the Sonic bag to his buyers??? I can say that I know a lot about these people sence they live right next to me. I hear everything they say and do. I do not think that is right what she is doing and is illegal.
We have report this also to our Aparment Manger and made a petition regarding there drug dealing and having 7 men living with one women in a 1 bedroom apartment. Also I seen her Husband picking up 3 large Sonic bags up food every morning and in the evening when she still working and not paying anything. I go to that location to eat in the morning and see this going on an on everyday (NO MORE ENOUGH) If I was the franchise owner of this location I want to know if someone was ripping me off. If you need the name of this person I can try to ask management but I do not thing they will give out that information.






Thanks

Robert Petterson