I bought a SONY Blue Ray Disc Player from IEI (Interstate Electronics Inc) in Hazlet. The box was supposed to contain a one Spider Man disc, but it did not. I called IEI, and they gave me SONY 800 number. When I went through 4 numbers from one to the other to find out there is no way you can find who you can talk to within SONY who can rectify the problem.

My advice:
- when you buy products from IEI, open the box in front of them and make sure the box contains all contents.
- Do NOT buy SONY products, if you can avoid. Service is horrible.