4 months ago, my went to holidays in Shanghai with my family. We took alot of photos along the 8 days 7 nights tours. My wife using a Sony digital camera bewly bought on 2010. I used a camera Casio which more than 5 years old. When I returning from the trip, I have no problem to download the photo from my old camera, but my wife have big problem. She is not able to up load a single photo from the Sony Sim card. 300+ photos completely unable to up load ! My brother in law brought the sim card ask for repair in the Penang factory. After 1 months the sim card was sent to Singpore for repair. After 1 months again they send my wife a new sim card for replacement without a single words of apologise ! How about the photos ? I cannot believe the world branded Sony company handle consumer problem like that ! I wish the " complains Board" brought up this issue to the top management of Sony in Japan ! We cannot tolerate world branded company have this kind of quality product and customer service attitude ! Please thank you !